Showing posts with label video conferencing. Show all posts
Showing posts with label video conferencing. Show all posts

Wednesday, October 26, 2011

Get Your Building Fiber Lit For Free

There are some tremendous deals on fiber optic bandwidth these days. Many companies would dearly love to move up to Fast Ethernet at 100 Mbps, GigE at 1000 Mbps or even 10 Gigabit Ethernet. The one problem is that their building isn’t lit for fiber optic service yet. When they see the construction cost quote to bring in the fiber, the up-front cost is just too high in this economic environment. But, what if you could get your building fiber lit for free? Would that change your bandwidth plans?

See if you can get your building lit for fiber optic service for FREE...It’s absolutely possible that you can upgrade to high speed fiber services without having to pay construction costs. The little known secret is that some competitive carriers see such an opportunity in the demand for higher bandwidth services that they are willing to put up money for construction costs themselves. One carrier is willing to build up to 1,500 feet of fiber if that’s what it takes to get you on their network.

Oh, but do you have to pay extra in monthly lease fees to get the free hookup? No way. In fact, you may be surprised at how much fiber lease costs have come down lately. If you haven’t gone out for quotes in a few years, you are dealing with pricing so obsolete that it’s a joke. You need to get a new set of competitive quotes right now.

Everything is pulling in the same direction now for fiber optic bandwidth. First, demand is increasing by leaps and bounds due to the increased use of video in business, including video conferencing. Business automation is making employees more productive than ever, but it comes with an increased need for bandwidth to connect to providers. Cloud services are adding additional pressure on WAN connections to provide response times similar to what you experience with a local data center.

We normally think that when something is in high demand, the price goes up not down. Just the opposite is happening in the network bandwidth market. Why? Increased demand has encouraged competitive carriers to build-out their regional, national and international fiber networks. Many have embraced new service options, such as MPLS networks and Carrier Ethernet. What every competitive carrier wants is more customers to connect to their massive core networks. That means getting more buildings on-net.

What on-net means is that your particular building is on the network of a particular fiber optic carrier. If you are on-net, that carrier has fiber strands coming into your building and terminating in equipment that the carrier provides. From there, they can connect you and other tenants in the building, if there are any, to whatever speed and format service you require.

Many carriers don’t want the aggravation of butting heads with competitors in the same building. Instead, they’ll try to find nearby buildings that aren’t already lit and get in there first. Once established, it’s easy for them to sell and keep customers. Fiber bandwidth is nearly unlimited, so scaling services up and down is no trouble at all. Do you need to move up from 100 Mbps to 500 Mbps? You might be able to make that happen in a matter of hours if you already have a Gigabit Ethernet port installed. Just call the carrier and tell them you want a speed increase. They can likely do that without having to change out any equipment at all.

It’s a real land-rush situation for competitive carriers, since something like 12% of business locations are already lit for fiber service. You are in the majority if you don’t already have fiber optic bandwidth. But if you are close enough to a carrier point of presence, you may be able to get those fiber services cheaper than you ever thought possible. Why not see what opportunities are available and then decide how much you can upgrade and still stay within your budget? Get instant online fiber optic prices for Carrier Ethernet from 10 Mbps to 1 Gbps now. Other services will be quoted promptly, including construction costs if any. You may be in a better spot to get affordable fiber service than you ever thought possible.

Click to check pricing and features or get support from a Telarus product specialist.




Follow Telexplainer on Twitter

Wednesday, October 5, 2011

When More Bandwidth Doesn’t Help

You’re probably familiar with this scenario. You’ve had a T1 line or DS3 bandwidth circuit for years. Everything ran just fine until recently. Now, all of a sudden, the Internet just crawls and your new VoIP telephone system sounds like calls from the far side of the moon. Employees are peeved because they can’t get anything done. Customers are livid because they can’t even carry on a civil conversation over the phone. Management is getting hot under the collar. Better get more bandwidth on order, right?

Sometimes increasing the pipe size isn't enough...Maybe. It’s entirely possible that you’ll call up your provider and double your dedicated Internet bandwidth only to find out that you still have the same problems and now you’re paying twice as much. Talk about adding insult to injury! What’s gone wrong here and what can you do to really fix it?

The problem is that we visualize broadband connections like water pipes. You can just see that traffic flowing smoothly through the pipe. Applications demand more capacity and the flow increases, just like opening a faucet wider. Obviously, the only way you’ll hit the limit on capacity is when you fully open all the faucets at once. Then each application, the lawn sprinkler, the shower, the dishwasher and the wash basin each get less than they would like.

The fix seems equally obvious. Just put in bigger pipes with higher capacity. The water meter will spin a lot faster, but now you can support a lot more users full-on and nobody will suffer a reduction in flow. The telecom equivalent of a bigger pipe is what is called in the industry a “bigger pipe.” That means a line with more Mbps or Gbps. The analogy is clear. Just order a bigger pipe and your troubles will be over. Or will they?

The snag in all of this is that network traffic isn’t homogenous like water. One water droplet may be just like the next. One Ethernet packet may be not at all like the next. Some applications, like file transfers, just brute force move packets from one place to another. Others, like video conferencing or VoIP telephony are highly sensitive to latency, jitter, lost packets and packets arriving out of sequence. If your network gets congested, the file transfer will work fine. It will just take a little longer. Get in the same situation with real-time applications and they’ll crumble in the battle for packet transfers.

So why not just increase bandwidth when business grows to the point where more users are trying to do more things simultaneously? It’s likely that at some point you’ll have to do just that. But also know that simply adding more capacity may not make a big difference. Why? It’s because some applications will take as much bandwidth as you give them regardless of what they really need. If you simply double the bandwidth, Web pages may load a little faster, files might move a little faster, but the telephone and video may still break up mid-conversation.

There probably is some line speed that is so fast that everything will work at the same time with no problems. That might be 10x or even 100x what you have now. You’ll pay a fortune just to have enough capacity at hand to support rare moments when everyone is on the phone and watching YouTube videos at the same time the system is doing full backups. Is that really necessary?

No. Not at all. What you really need is a way to prioritize traffic so that preference is given to real-time two-way streams that are extremely sensitive to network congestion. You need to establish CoS or Class of Service controls that carve out a certain capacity to meet the needs of your VoIP phone system and video conferencing system and then divvy up the rest among lower priority processes. You can go further to push time insensitive file transfers and backups into the background so that they won’t interfere with anyone working online.

That solution is called the converged network. It’s more than just plugging everything into the same LAN and WAN. You need Class of Service both on your LAN and on the WAN. Techniques for the LAN are well established. The WAN is another matter if you are using the Internet for access to your VoIP provider. The Internet strips off those CoS tags in the name of network neutrality. One solution is to use a SIP Trunk to connect to a single provider for VoIP and Internet broadband so that CoS can be maintained on that link. Another is to keep the broadband you have, but use a separate point to point connection to your VoIP provider.

MPLS networks can maintain CoS among multiple business locations. You may be using Internet VPN connections to make those multiple connections, but with limited success if voice or video are involved.

Another interesting option is the “intelligent bandwidth” approach being offered by Telnes, a major competitive carrier. They’ve developed a technique called IP Priority Class of Service to maintain CoS on an Internet circuit using managed routers. This recognizes that most of the congestion issues occur on the link between you and the core of the Internet. By cleaning up that connection, real time applications, such as hosted VoIP, can run much more smoothly that they will on uncontrolled Internet broadband services.

Are you suffering slowdowns, application breakage and poor telephone voice quality? You may need more bandwidth or you may just need better bandwidth management. Before you go out and spend a bundle to no avail, get a complementary telecom engineering consultation from Telnes and other competitive service providers and review your options. You may be able to get results for a fraction of what you thought you had to spend.

Click to check pricing and features or get support from a Telarus product specialist.




Follow Telexplainer on Twitter

Monday, August 1, 2011

As Travel Becomes Costlier, Online Meetings Look Better

In these economically challenged times, the cost of travel hasn’t improved one bit. In fact, it’s just getting more expensive and often less convenient to travel across the country for team coordination, client presentations and other face to face activities. Some of this is critical to the business, but is all of it? Couldn’t you do a better job if you could collaborate more often without the time and expense of business travel?

GoToMeeting - Online Meetings Made EasyMany companies have found online meetings to be both a money saver and productivity improver. It works especially well if you can just call a meeting anytime you feel the need to get together, without having to worry about the cost involved. You can do that with GoToMeeting. You pay one low monthly fee. You have as many meetings as you like, anytime you like. No need to coordinate with a service provider. This is a service that makes calling meetings about as simple as sending out emails.

How easy is GoToMeeting? You can set up instant meetings with a single click. You also have the option to have one-time scheduled meetings or recurring meetings. It’s just like setting up a weekly review in the conference room except that the participants can be anywhere, even traveling. Those participants can join your meeting from a Mac, PC, iPad or iPhone. The cost to them is nothing. Even the apps for their devices are free.

All someone has to do to participate is click on the meeting link you provide them via email, instant message, or even over the phone. You’ll need to give them a meeting ID verbally if you invite them by phone. Each attendee chooses whether to pick up the audio portion of the meeting by phone or by using the microphone and speakers built into their computer. Use your own toll free service or purchase integrated audio conferencing from Citrix Online Audio.

What can you do in your online meeting? It’s both an audio and visual experience. The audio conferencing allows everyone to talk and listen. While you are presenting, you can mute the participant's mics to prevent background noise. You can also record your meeting sessions for future review and reuse.

The visual portion uses your computer screen. You can chose to share your entire desktop or a specific application. There are drawing tools, multiple monitor support and the ability to transfer keyboard and mouse control and instantly change presenters. You can have a chat feature enabled for discussion while someone is presenting.

After the meeting is over, you can post it to a website or third-party video host to share with others. Review the attendance report and schedule future meetings.

The basic GoToMeeting service lets you hold as many meetings as you want with up to 15 attendees each. Need more than that? Consider GoToWebinar that also includes GoToMeeting and supports from 100 to 1,000 users, depending on the plan you buy.

Are you intrigued by GoToMeeting as a way to have more meetings for less cost, but not sure if it will do everything you have in mind? No problem. Try GoToMeeting FREE for 30 days before you buy. Chances are, you’ll consider this the best business deal you get all year.



Follow Telexplainer on Twitter

Sunday, August 15, 2010

Low Latency Connections Bridge The Atlantic

Nothing says that we are part of a global marketplace like the terabytes of data that zip back and forth constantly through the world’s fiber optic trunk lines. Intercontinental cables have been in place for decades. But now there’s a new service gaining importance. It’s low latency networks.

International high bandwidth low latency network services. Click for inquiry.What’s driving the demand for low latency right now is high speed financial trading. Increased use of automated trading programs has created a competition for getting trades placed first. First may mean milliseconds or even microseconds ahead of other traders. Certainly this is beyond the capability of the fastest human traders manually entering data. But it’s also so fast that path between traders and exchanges influences performance. The time delay in that path is called latency.

What’s needed for low latency connections is minimizing the distance between source and destination and minimizing the processing time of the electronics in the network. When microseconds make a difference, the speed of light comes into play. The fastest a signal can go is about 186 miles per millisecond. That’s the speed of light in a vacuum. In a physical wire or fiber optic strand, that speed is even less.

In the United States, low latency network services have taken two forms. One is a fiber optic cable running in as straight a line as possible between trading centers, say Chicago and New York. The amount of equipment on that line is minimized and engineered to pass signals as fast as possible.

Another approach is colocation. Companies move into a colocation facility, such as the ones offered by Telx, to be as close to the electronic trading floors as possible. It’s possible to save tens of milliseconds by just being physically next door.

Level 3 Communications has now established low latency connections that span the Atlantic from Europe to North America. They’ve also established direct connectivity with BATS Europe, a European Multilateral Trading Facility.

Financial services are a leading application driving the construction of low latency networks worldwide. There are other applications that are latency sensitive as well. It’s well known that VoIP telephony works best if latency is minimized. Long delays in voice packets cause “clipping” of conversations and may even result in dropped calls. Two-way video conferencing is also affected by high latencies. In fact, any interactive application requires some limitations on latency to function properly. As companies commit more of their business processes to cloud computing, latency issues that were once non-existant will become painfully apparent.

Has your company or organization developed a need for low latency communications linking locations in North or South America, Europe, Asia, Australia or Africa? Find out what services are available to meet your requirements for international high bandwidth low latency network connections. With multiple providers, prices are competitive.

Click to check pricing and features or get support from a Telarus product specialist.




Follow Telexplainer on Twitter

Monday, June 7, 2010

A New Edge On Private IP Networks

So many companies have multiple business locations today, that IP network options have become cheaper and more available than ever before. A major player in this space is New Edge Networks, headquartered in Vancouver, Washington. New Edge specialized in private IP-based WANs (Wide Area Networks) that don’t use the public Internet. That gives them the edge on quality and performance in linking multiple business locations.

Compare MPLS network performance/cost. Click to get quote.Why not the Internet? The largest network in the word certainly has proliferated over the last few decades. It connects just about everyone, everywhere on Earth at reasonable connection costs. That’s its advantage as a general purpose communications network and its limitation as a serious business network. Anyone and everyone can and do send just about anything and everything there is through the Internet. With network neutrality mandated, your critical transaction data gets exactly the same treatment as somebody on the other side of the globe Tweeting what they had for lunch.

The need for dependable performance, security and availability is what makes private networks attractive. Private networks are just that. They are privately owned and operated. There is no public access. Being a private entity, they are free to establish classes of service to guarantee that latency sensitive applications like voice and video conferencing have the priority to ensure low jitter and latency for optimum performance. New Edge, for instance offers six classes of service (CoS) on their network with service level agreements for each.

Strict control of network parameters makes possible the long desired goal of network convergence. Convergence merges separate data, voice and video networks into one single network that supports them all. Enterprise VoIP offers productivity features and cost savings, especially on a converged network. But voice is fragile, and your telephone calls can quickly turn to garbled mush on a “best effort” network like the Internet. Video conferencing, including telepresence services, also has great productivity and cost saving value. Like voice, real-time two-way video is fragile and breaks up with the slightest provocation. You need a solid network to support these high performance communication tools.

MPLS or Multi-Protocol Label Switching private networks, a specialty of New Edge Networks, give your business the opportunity to connect multiple locations on one fully meshed private network. Each location only needs an access network connection to the MPLS “cloud” network. New Edge offers a variety of connection options that include T1 lines, Ethernet, wireless, and even DSL.

Since most small and midsize businesses don’t have large full-time IT staffs to manage wide area network services, New Edge Networks offers full network management services, including the critical LAN/WAN interconnection. This lets companies concentrate on their core business activities while knowing that their wide area network is being well taken care of.

Does your company have more than a couple of business locations? If so, private IP networks may work to your advantage. Find out how you can improve performance and perhaps save money at the same time with high value MPLS network services from New Edge and other top tier service providers.

Click to check pricing and features or get support from a Telarus product specialist.




Follow Telexplainer on Twitter

Sunday, May 16, 2010

Why Managed MPLS Networking Services

Let’s say your company has offices located all across the country. Each location has its own private local area network , perhaps supporting computer networking, IP telephony, and video conferencing. As stand-alone facilities, things work great. But your enterprise is more than just a collection of geographically dispersed sites. It is an organization with a common mission and processes.

It's Like Getting Gold From An MPLS Network. Click to check pricing for your locations.You decided long ago that you needed to integrate your network facilities to unify the company. There are big efficiency improvements to be gained by not having to support every function at every location. When employees across the country are electronically just as close as those down the hall, you can establish centers of excellence and marshal short term support when there are local overloads.

There’s also the opportunity to avoid toll charges on internal telephone calls when you put your phone system on your own network. That can amount to an enormous cost savings when there is regular communication between sites. Only when you need to go off net, or on to the public switched telephone system, do you pay for local telco lines and, perhaps, toll charges. You can decide whether it makes more sense to have local access at each location or consolidate your lines with ISDN PRI service or SIP trunking.

The trick becomes how to interconnect those far flung business sites. Most companies start out with dedicated point to point T1 lines and move up to faster services, such as Ethernet, DS3 or OC3, as the traffic levels increase. What gets lost in incrementally adding line after line is the opportunity to save cost on WAN network bandwidth. One day you find yourself with a huge portfolio of telecom line charges plus a considerable staff to manage your ad-hoc WAN network.

What’s better? Today’s answer is managed MPLS networking services. MPLS or Multi-Protocol Label Switching is a “cloud” network designed specifically to link multiple locations with specific connections or in a fully meshed network. What characterizes a fully converged MPLS network is scalable bandwidth, privacy of connections, high reliability with fast response when issues do arise, a service footprint that covers all of your locations, and quality of service controls that ensure high performance for time sensitive applications like enterprise VoIP and real-time two-way video conferencing or telepresence.

That sounds like a tall order, but there are a number of top carriers who specialize in offering private networking services with nationwide footprints. It is even possible to include overseas offices through traffic exchange with carriers in foreign countries. Each of your sites is connected to the cloud through an appropriately sized dedicated access connection. From there the network operator programs your connections into the tag servers that manage network traffic. Even though your share the cloud with other customers, your bandwidth is guaranteed and your connections are private. For the ultimate in security, you can choose to encrypt your data during transit.

By turning your WAN network operations over to a MPLS networking carrier, you unload the burden of constant monitoring and network management, but you’ll also likely realize a significant cost savings. Will quality of service suffer? On the contrary, a top tier carrier has more resources at their disposal than you can afford to manage a nationwide network 24/7. They’ll also have far more bandwidth in their core network than makes sense for any single enterprise. That means you can grow your resources to match the growth in your business without incurring extensive construction delays every time you want to increase throughput between locations.

How do you find these high performance network providers? The best way is to go through a telecommunications broker who has a complete suite of carriers available to bid on your business. You can then feel confident that you are getting the best service at the best price, without having to develop the expertise and staff a group to search the industry. That’s all taken care of quickly and easily. How quickly and easily? Take literally a minute to enter an inquiry for managed MPLS networking services and an expert Telarus consultant will be at your service in no time at all.

Click to check pricing and features or get support from a Telarus product specialist.




Follow Telexplainer on Twitter

Thursday, May 13, 2010

Browser Based Video Conferencing and Webinars

Video conferencing, once limited to the corporate environment, is now available to anyone with a broadband connection and web browser. MegaMeeting has a new suite of products available for PCs, MACs and Linux computers that don’t require the usual downloads and installations. If you can browse a website, you can participate in a video conference or webinar.

MegaMeeting’s web-based video conferencing system takes advantage of the Flash Player 9 plug-in that is already installed in most Internet Explorer, Firefox, and Safari browsers. If your computer has 256 MB of RAM and a 1.2 GHz or faster processor, it should work fine. You’ll also need an Internet connection with 240 Kbps bandwidth. That’s pretty much anything that dares to call itself broadband. In actuality, though, you’ll only be using 70 Kbps per video feed. Pretty easy requirements to meet, don’t you think?

A video camera isn’t required to be a participant, but if you have one, or can get a cheap one, you can be one of the 16 simultaneous video screens streaming in the conference. It’s just like one of those discussion shows on TV, but with a lot more screens. Unlike many competing services, MegaMeeting includes free Voice Over IP, so you get audio along with your video. No separate telephone calls are needed.

MegaMeeting’s product also scales from personal and small business use with 10 participants or fewer, on up to private branded enterprise solutions with the maximum number of attendees determines only by your available bandwidth and the number of seats purchased in your account. All of their plans offer unlimited video conferencing worldwide 24/7. Professional solutions support screen, application and desktop sharing plus PowerPoint presentations and computer sharing.

How much does all of this cost? Personal accounts start at under $50 a month. Professional accounts start at $15 a seat with a 3 seat minimum and get cheaper from there. Enterprise level solutions hosted on your own servers are appropriately priced, but considerably cheaper than alternative solutions.



Follow Telexplainer on Twitter