What XO’s 1,000,000 VoIP Customers Predicts

XO Communications, a major competitive telecom carrier, recently achieved the milestone of reaching 1,000,000 business VoIP end users.



What should be noted is that it came as a surprise, even to XO, that the millionth customer would arrive in only 5 years. You may have raised an eyebrow, too, if you’ve been struggling with the decision on whether or not to embrace enterprise VoIP technology. We’ve all been on calls with someone using a poorly implemented VoIP solution and have been repelled by the distortion, voice clipping, noise modulation and even dropped calls of VoIP done badly. Well, it doesn’t have to be that way. After all, a million business customers must know something, right?

What they know is that professional grade communications solutions are carefully engineered to accommodate the needs of the technology. For instance, XO’s IP Flex service is implemented over a T1 line or similar commercial bandwidth connection. Terminal equipment on both ends ensures that voice packets have the bandwidth, latency, and jitter characteristics they need to travel unscathed from user to service provider. They are protected from interference by data transfers by giving voice priority over data. The circuit is engineered to ensure that you can have all the telephone calls you need in progress simultaneously and still have adequate bandwidth for high speed Internet service on the same line.

The secret to enterprise VoIP is in careful control of the network. That network must include your converged LAN plus the link to your telephone and Internet service provider. SIP Trunking, a larger scale version of integrated voice and data lines, even allows you to include multiple business locations on the same outgoing phone lines. Internal calls stay on your network and avoid telco toll charges completely.

There is a future to telecommunications services, and the million XO VoIP customers shows that we are moving to an IP-centric business environment faster than most of us realize. Those who have made the switch are now enjoying the twin benefits of added services and lower costs.

Is your business, large or small, looking at ways to save on your monthly telecom expenses while maintaining quality of service? If so, then get competitive quotes on Enterprise VoIP Voice and Data Services.