Broadband Business Internet Service Options

Nearly every business today is connected to the Internet or soon will be. Even those mom and pop operations that still use the mechanical credit card machines will soon use electronic card verification, email and at least a brochure website. Businesses that are already seasoned users of the Web are looking to upgrade their bandwidth to support a move to cloud services. Let’s compare and contrast the various options you have for a broadband Internet connection.

Business Internet broadband services generally fall into two categories. They are shared and dedicated connections. Shared connections are similar in design to residential broadband services. The fact that the bandwidth is divvied up among many users lowers the cost for all. Dedicated services allocate a certain bandwidth to your connection and it does not vary regardless of what other users are doing. These services also tend to come with SLAs or Service Level Agreements that spell out technical parameters and availability commitments.

Shared bandwidth services include Cable Broadband, DSL, 3G and 4G Wireless, and two-way Satellite Internet. What they all have in common is that the actual bandwidth you’ll see varies with the number of other users and what they are doing. These services are sold as speeds “up to” a certain number of Mbps. That means what it says. You may get the full speed the connection is capable of or you may get a tenth of that at any given time.

These variations may or may not bother you. If you are running enterprise VoIP or bandwidth sensitive business processes, your variable connection may not support the performance you have in mind. On the other hand, if you use the Internet at work the same way you use it at home for email, Web browsing, or accessing pre-recorded audio and video, you may be quite satisfied with the service and delighted with the cost savings. Some services, like 3G wireless and Satellite are often used to support electronic credit card machines in lieu of using a phone line.

Dedicated Internet access connections, such as T1 lines and Ethernet over Copper, have rock solid bandwidth and generally excellent latency, jitter and packet loss characteristics. These are the same lines that you would use to interconnect business connections on a private line service. As Internet connections, they have one termination at your location and the other at your Internet service providers location.

Dedicated Internet access supports Web and email servers. The also support multiple users accessing the Internet and VPNs (Virtual Private Networks). If you are going to stream content to Internet users, you’ll want a DIA (Dedicated Internet Access) connection from the server to the Internet.

Ethernet over Copper (EoC) has become very popular as both a private line and DIA connection. You can often get twice the bandwidth you could with a T1 line costing the same price. Like T1, EoC is provisioned over twisted pair copper telco wiring to keep construction costs down.

Larger companies and those with demanding applications such as video transport move up to fiber optic services, such as OC3 to OC768 SONET and Ethernet over Fiber (EoF) 100 Mbps Fast Ethernet, 1 Gbps GigE and 10 Gbps 10GigE bandwidth services. All of these are dedicated services with service level agreements.

How do you decide which broadband service is right for your business? Perhaps the best way is to compare prices, availability and features for the range of Broadband Business Internet Service options available for your location. Most business grade broadband services are available only for business locations and not residences, despite similarities with consumer Internet services.

3G 4G Mobile Bandwidth

The Internet long escaped the desktop and moved onto the mobile phone. The problem is that it has been following a similar learning curve that took us from 300 baud telephone modems to DSL & Cable broadband and now to high speed wireless and fiber optic service. Mobile bandwidth is undergoing a steady evolution, with the demand for higher and higher speeds pushing the technology. Let’s have a look at what’s available and what’s coming soon.

The benchmark today is 3G wireless. This service offers somewhere between 500 Kbps and 1.5 Mbps and is owned and operated by the cellular carriers. The same company that sells you your cell phone minutes also sells you 3G wireless Internet access. The signals come from the same towers, so if you are in a dead spot for phone reception you won’t be surfing the Web or watching videos either.

The 3G build-out has been proceeding at something of a panic level, especially since the introduction of the Apple iPhone. The first iPhone used the AT&T EDGE network, which is actually called a 2.5G network. That means it has considerably less bandwidth than the newer HSPA or High Speed Packet Access 3G network, perhaps as little as a tenth as much. HSPA is offered by GSM carriers AT&T and T-Mobile and is also known as HSUPA.

A competing 3G service is offered by CDMA carriers Verizon and Sprint using a different technology. Theirs is known as EV-DO and EV-DO Rev A. Download bandwidths are in the range of 1 to 2 Mbps, depending on signal conditions.

Note that 2.5G and 3G cellular broadband not only gives cell phones the ability to download videos and surf the Web but also gives you the option of adding 3G to your laptop computer. The functionality is added using a plug-in wireless modem aircard. These are sold with data-only service plans, since they don’t work as telephones. The aircard and wireless service has been a boon to field sales people who don’t always have the ability to set up shop within a WiFi hotspot.

The newest service on the market is called 4G mobile bandwidth. Right now the run away leader is the WiMAX service offered by Clearwire and Sprint under the CLEAR trademark. WiMAX is yet another wireless standard, albeit a global one not associated with the cellular phone system. WiMAX offers a powerful signal that covers an entire city. It’s strong enough to penetrate buildings so that you can have the same WiMAX broadband on your desktop and laptop computers. Download bandwidth typically ranges between 3 and 6 Mbps, considerably faster than 3G networks.

The cellular companies aren’t sitting still, though. Both AT&T and Verizon plan to deploy another standard called LTE to compete with WiMAX. It will likely be a year or two before these two 4G technologies are competing head to head in most populated areas. For now, WiMAX gives you the most mobile bandwidth at the lowest cost in the cities and states where it is available.