Flat-footed in Omaha

The Omaha World-Herald was caught completely flat-footed today when a gunman killed eight people in a local mall, producing the worst online coverage in memory by a newspaper with a major story breaking in its own backyard.If you work at a newspaper, please don’t let what happened in Omaha happen to you. We’ll discuss the fundamentals of contingency planning in a few minutes. But first, let’s